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 The financial services have experienced unprecedented challenges. Longstanding industry issues remain, such as providing high levels of customer service, understanding changing customer requirements, price pressures from stiff competition, and reducing operating costs. But the 21st century has brought new issues that are compounding these challenges. Numerous compliance regulations including Sarbanes-Oxley and Basel II have forced companies to completely rethink their business and technology strategies.
At their core, the solutions to these challenges share a common foundation: access to and disclosure of accurate, timely, and transparent information. Bizzscore provides the foundation needed to address these and other challenges confronting the industries. Some financial services companies that use Bizzscore succesfully are: ABN AMRO, CZ Health Insurance and ING. KPI library
Clients of EFM Software have access tot the extensive Bizzscore KPI library with industry specific KPI’s.
Bizzscore Suite
The Bizzscore Suite is a complete end-to-end solution for performance management and offers you the following tools: - Bizzquality: for input of ‘soft’ data such as customer satisfaction and employee motivation, using web based questionnaires.
- Bizzdefiner: strategic based formulation of the performance management blueprint, from mission to measure.
- Bizzdata: for integrating a variety of data-sources and scheduling its import;
- Bizzscore: management dashboards, extensive analytics, build-in action management and messaging.
Advice & Support
EFM Software offers complementary services in co-operation with different partners and consultants with in-depth knowledge of this specific sector as a guarantee for a successful implementation. For a complete summary of our partners, click here. Seminars
EFM Software often organizes several seminars, discussing quality management and balanced scorecard. Click here for a summary of the coming seminars. Downloads
A demonstration of Bizzscore and industry examples in a template edition of Bizzscore are available for download. To open the download page, click here.
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